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Frequently Asked Questions
How long does it take for me to receive my order?
All purchase will be delivered within an estimated time frame of 14 days from ordering. Straight from oversea factory!
Why isn't it instant?
To get the most out of economy of scale, hence affordable pricing and quality services.
What are the payment options?
All orders are to placed via this website and only here, upon available mode of payment (Visa, Master Etc.)
How do I know if my order is being placed?
An invoice will be sent to your email upon successful payment.
What is your return policy?
No exchange, no return policy here.
Neither do we accept change of mind return/refund policy.
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Refunds are subjected on case to case basis (e.g: incomplete/wrong product)
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Do contact us via Instagram (@to.komikoni) or via email (to.komikoni@gmail.com) to submit refund request.
FAQ: FAQ
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